Return & Refund Policy

We do not accept Return for products once shipped.

Return requests for the products needs to be initiated within 7 days from the date of delivery.

Any breakage-in-transit

requests needs to be initiated within 2 days from the date of delivery.

Payment Refunds are applicable only in case of damaged product or delivery of incorrect product to  Prepaid Orders only.

No refund is initiated for COD orders.

In case of RTO ( Return to origin) of shipment due to non-availability of the customer at the address given while placing the order, not picking up the phone of the courier agent, due to wrong address/ pin code provided etc. the material will be shipped again after payment of extra courier charge as per shipping charges applicable. In such situation, if order was cancelled by the customer, the courier / Shipping chargers paid by Shodhak Naturals will be adjusted from the refund amount

Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer.

No refund / returns  are accepted for any product whose seal is broken or any physical damage caused by the customer.

The refund decision will be made only once the product has reached back to us and after through investigation.